Shipping policy

UK DELIVERY

We currently offer free UK mainland shipping, areas outside of UK mainland are subject to shipping rates.

INTERNATIONAL SHIPPING

We offer limited international shipping, shipping charges for your order will be calculated and displayed at checkout.  Just Shnootling is not responsible for any additional import charges and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 8 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at shnootle.hound@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.